My music cuts out or my headphones do not stay connected

When using a Forerunner® 245 Music device connected to headphones using Bluetooth® technology, the signal is strongest when there is a direct line of sight between the device and the antenna on the headphones.

  • If the signal passes through your body, you may experience signal loss or your headphones may become disconnected.

  • It is recommended to wear your headphones with the antenna on the same side of your body as your Forerunner 245 Music device.

  • Since headphones vary by model, you can try moving the watch to your other wrist.

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