The step counts on my watch and my Garmin Connect account do not match
The step count on your Garmin Connect™ account updates when you sync your watch.
- Sync your step count with the Garmin Connect app (Syncing Your Data with the Garmin Connect App).
Wait while the watch syncs your data.
Syncing can take several minutes.NOTE: Refreshing the Garmin Connect app does not sync your data or update your step count.