Incident Detection

CAUTION

Incident detection is a supplemental feature available only for certain outdoor activities. Incident detection should not be relied on as a primary method to obtain emergency assistance.

CAUTION

Incident detection is not available when the watch is in wheelchair mode.

NOTICE

Before you can enable incident detection on your watch, you must set up emergency contacts in the Garmin Connect™ app (Adding Emergency Contacts). Your paired phone must be equipped with a data plan and be in an area of network coverage where data is available. Your emergency contacts must be able to receive emails or text messages (standard text messaging rates may apply).

Turning Incident Detection On and Off

NOTE: Your paired phone must be equipped with a data plan and be in an area of network coverage where data is available.
Before you can enable incident detection on your watch, you must set up emergency contacts in the Garmin Connect app (Adding Emergency Contacts). Your emergency contacts must be able to receive emails or text messages (standard text messaging rates may apply).
  1. From the watch face, hold Letter B symbol.
  2. Select Settings > Safety & Tracking > Incident Detection.
  3. Select an activity.
    NOTE: Incident detection is available only for certain outdoor activities.

When an incident is detected by your Venu® 3 series watch and your phone is connected, the Garmin Connect app can send an automated text message and email with your name and GPS location (if available) to your emergency contacts. A message appears on your watch and paired phone indicating your contacts will be informed after 15 seconds have elapsed. If assistance is not needed, you can cancel the automated emergency message. If an emergency calling phone number has been designated, you also have the option to call that phone number from your watch.

GUID-9CC4A873-E034-4A06-B2E0-636DCFE760EE v5
September 2024