My headphones will not connect to the device
If your headphones were previously connected to your smartphone using Bluetooth® technology, they may connect to your smartphone before connecting to your device. You can try these tips.
Bluetooth technology on your smartphone.
Refer to the owner's manual for your smartphone for more information.
- Stay 10 m (33 ft.) away from your smartphone while connecting headphones to your device.
- Pair your headphones with your device (Connecting Headphones using Bluetooth Technology).