The step counts on my device and my Garmin Connect account don't match

The step count on your Garmin Connect™ account updates when you synchronize your device.

  1. Select an option:
  2. Wait while the device synchronizes your data.

    Synchronizing can take several minutes.

    NOTE: Refreshing the Garmin Connect Mobile app or the Garmin Connect application does not synchronize your data or update your step count.
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