My phone will not connect to the device

If your phone will not connect to the device, you can try these tips.

  • Turn off your smartphone and your device, and turn them back on again.
  • Enable Bluetooth® technology on your smartphone.
  • Update the Garmin Connect™ app to the latest version.
  • Remove your device from the Garmin Connect app to retry the pairing process.

    If you are using an Apple® device, you should also remove your device from the Bluetooth settings on your smartphone.

  • If you bought a new smartphone, remove your device from the Garmin Connect app on the smartphone you intend to stop using.
  • Bring your smartphone within 10 m (33 ft.) of the device.
  • On your smartphone, open the Garmin Connect app, select Menu or Menu, and select Garmin Devices > Add Device to enter pairing mode.
  • From the watch face, hold MENU, and select Settings > Phone > Pair Phone.
Copyright © Garmin. All rights reserved.GUID-4D6646FD-6088-4CB3-B2D6-BFC145BCF245 v5