My Device Displays "Wait for Collar"
If your dog collar device loses GPS signals or cannot communicate with the handheld device, the handheld device screen displays Wait for Collar. If this message persists, you can try these solutions.
- Ensure the dog collar device has acquired satellite signals (Acquiring Satellite Signals (Pro 550 Plus)).
- Ensure the handheld device and the dog collar device have adequate lines of sight (Communication with the Collar).