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Troubleshooting

Troubleshooting

Child Topics:
  • STATUS LED
  • Viewing Diagnostic Information
  • Resetting the Data and Settings
  • Troubleshooting the Offline Alarm
  • My OnDeck data seems out of date or is not available
  • My NMEA 2000 data is not being updated
  • I am not receiving alarm notifications
  • Digital switches are offline or in error state
  • I'm worried my OnDeck system might discharge my battery
  • The GTB 10 hub does not stay in a full-power state, the OnDeck Wi‑Fi access point goes away, and my chartplotter does not automatically re-enable it
  • I have a security sensor, but I am not receiving alarm notifications
  • I do not have a security sensor, but I receive security sensor alarm notifications
  • I receive unexpected geofence or security location alarm notifications
  • A sensor is missing from the Sensors screen
  • The Sensors screen is showing unneeded sensors
  • My bilge pump shows as always running
  • My bilge pump never shows as running but the history graph shows that it has run
  • My vessel position is not correct on the chart
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Troubleshooting
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