I have a security sensor, but I am not receiving alarm notifications

  • Connect the mobile device to the OnDeck™ Wi‑Fi® network, and verify that the security sensor Connection State is set to Connected.
  • Verify that the security sensor is installed and connected according to the Installation Instructions at garmin.com/manuals/OnDeck
  • Verify that you are using a Garmin® security sensor, not a third-party sensor.
GUID-1A1F58AA-95F0-4800-804B-4976606478EE v5
November 2023