I have a security sensor, but I am not receiving alarm notifications
- Connect the mobile device to the OnDeck™ Wi‑Fi® network, and verify that the security sensor Connection State is set to Connected.
- Verify that the security sensor is installed and connected according to the Installation Instructions at garmin.com/manuals/OnDeck
- Verify that you are using a Garmin® security sensor, not a third-party sensor.
Parent Topic: Troubleshooting