The step counts on my device and my Garmin Connect account don't match

The step count on your Garmin Connect™ account updates when you synchronize your device.

  1. Select an option:
  2. Wait while the device synchronizes your data.

    Synchronizing can take several minutes.

    NOTE: Refreshing the Garmin Connect Mobile app or the Garmin Connect application does not synchronize your data or update your step count.
Copyright © Garmin. All rights reserved.GUID-46AA6D0A-CB55-4F8F-B7C6-6685C2744FE2 v8