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Updating Software with the ActiveCaptain App

If your device has Wi‑Fi® technology, you can use the ActiveCaptain® app to download and install the latest software updates for your device.

NOTICE

Software updates may require the app to download large files. Regular data limits or charges from your Internet service provider apply. Contact your Internet service provider for more information about data limits or charges.

NOTICE

The installation process can take several minutes.

  1. Connect the mobile device to the STRIKER™ Plus device (Getting Started with the ActiveCaptain App).
  2. When a software update is available and you have internet access on your mobile device, select Software Updates > Download.

    The ActiveCaptain app downloads the update to the mobile device. When you reconnect the app to the STRIKER Plus device, the update is transferred to the device. After the transfer is complete, you are prompted to install the update.

  3. When you are prompted by the STRIKER Plus device, select an option to install the update.

    • To update the software immediately, select OK.

    • To delay the update, select Cancel. When you are ready to install the update, select ActiveCaptain > Software Updates > Install Now.

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