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My phone will not connect to the device

If your phone will not connect to the device, you can try these tips.

  • Turn off your smartphone and your device, and turn them back on again.
  • Enable Bluetooth® technology on your smartphone.
  • Update the Garmin Connect™ Mobile app to the latest version.
  • Remove your device from the Garmin Connect Mobile app to retry the pairing process.

    If you are using an Apple® device, you should also remove your device from the Bluetooth settings on your smartphone.

  • Bring your smartphone within 10 m (33 ft.) of the device.
  • On your smartphone, open the Garmin Connect Mobile app, select Menu or Menu, and select Garmin Devices > Add Device to enter pairing mode.
  • On your device, hold LIGHT, and select Bluetooth status to turn on Bluetooth technology and enter pairing mode.
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