An administrator account allows you to see all other users on the account. All users are visible on one map display. By default, all users in the account are grouped into one organization.

Groups

You can create groups and subgroups within the organization to manage your users. This allows you to filter which users are displayed on the map. You can also limit visibility between groups.

Users

You can add users to an administrator account, creating user sub-accounts. User accounts are used to manage user contact information, emergency contacts, and messages. User accounts have no administrator privileges. You do not have to provide users with login credentials. User accounts can be fully maintained by the administrator on the user's behalf.

You can create individual users if each device is going to be given to a specific person.

You can create generic users for situations where devices will be shared within an organization. For example, User1 and User2. Generic user accounts can use a generic email address such as [email protected]. Generic email addresses do not have to be real email addresses, but can be used for user login if needed. The only functions not permitted when using non-functional email addresses are self-prompted password resets and service notification emails from Garmin^®. Administrators and Product Support representatives can complete password resets for non-functional email addresses.

NOTE: In most cases, using generic or fake emails is the best option. You can contact the Professional Sales team for assistance (Getting More Information).