My sleep band will not sync with the app
- Verify that you have completed the setup process (Activating the Sleep Band).
- Remove the sleep band from your arm immediately after waking so the sleep band syncs immediately to the Garmin Connect™ app.
- Bring the sleep band within range of your phone.
- Place your finger over the sensor on the back of the module for 5 seconds to wake it up.
- If your devices are already paired, turn Bluetooth® off on your phone, and turn it back on.
- If your devices are already paired, make sure the Garmin Connect app is awake or running in the background.
- If your devices are already paired, remove the Index™ Sleep Monitor from the Bluetooth settings on your phone, and pair the devices again (Re-pairing the Index Sleep Band).
- If your devices are not paired, enable Bluetooth technology on your phone.
-
On your phone, open the
Garmin Connect app, select
, select the
Index Sleep Monitor, and select
to manually sync.
Parent Topic: Troubleshooting