My sleep band will not sync with the app

  • Verify that you have completed the setup process (Activating the Sleep Band).
  • Remove the sleep band from your arm immediately after waking so the sleep band syncs immediately to the Garmin Connect™ app.
  • Bring the sleep band within range of your phone.
  • Place your finger over the sensor on the back of the module for 5 seconds to wake it up.
  • If your devices are already paired, turn Bluetooth® off on your phone, and turn it back on.
  • If your devices are already paired, make sure the Garmin Connect app is awake or running in the background.
  • If your devices are already paired, remove the Index™ Sleep Monitor from the Bluetooth settings on your phone, and pair the devices again (Re-pairing the Index Sleep Band).
  • If your devices are not paired, enable Bluetooth technology on your phone.
  • On your phone, open the Garmin Connect app, select Menu symbol > Garmin Devices, select the Index Sleep Monitor, and select Sync symbol to manually sync.
GUID-4462687B-8DF5-4719-872E-E16754F9D4B0 v3
September 2025