Skip to main content

Activity Tracking

For more information about activity tracking accuracy, go to garmin.com/ataccuracy.

My step count does not seem accurate

If your step count does not seem accurate, you can try these tips.

  • Wear the watch on your non-dominant wrist.
  • Carry the watch in your pocket when pushing a stroller or lawn mower.
  • Carry the watch in your pocket when actively using your hands or arms only.
    NOTE: The watch may interpret some repetitive motions, such as washing dishes, folding laundry, or clapping your hands, as steps.

The step counts on my watch and my Garmin Connect account do not match

The step count on your Garmin Connect™ account updates when you sync your watch.

  1. Sync your step count with the Garmin Connect app (Syncing Your Data with the Garmin Connect App).
  2. Wait while the watch syncs your data.

    Syncing can take several minutes.

    NOTE: Refreshing the Garmin Connect app does not sync your data or update your step count.

My stress level does not appear

Before the watch can detect your stress level, wrist-based heart rate monitoring must be turned on.

The watch samples your heart rate variability throughout the day during periods of inactivity to determine your stress level. The watch does not determine your stress level during timed activities.

If dashes appear instead of your stress level, be still, and wait while the watch measures your heart rate variability.
GUID-FABAD210-C716-48B1-AB1D-A09097F1CED4 v1
October 2024
© 2024 Garmin Ltd.