My video recordings are choppy or incomplete

  • For the best camera and video results, use a high-quality memory card with a speed rating of class 10 or higher. Go to garmin.com/dashcamcards to view a list of recommended memory cards.

    A slower memory card may not record video quickly enough.

  • If you are viewing videos on your smartphone using a wireless connection to the camera, try viewing them in another location with less wireless interference, or try transferring videos to the smartphone.
  • Transfer important recordings to a computer or smartphone, and format the memory card.
  • If the device displays a memory card error alert, first try formatting the memory card and then, if necessary, replace the memory card.
  • Update your device to the latest software (Updating Maps and Software Using a Wi‑Fi Network).
GUID-F7E33E0C-EBE2-47BE-9AA9-746B3B890196 v2
August 2024