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Setting Up an Incident Contact

Before you can set up an incident detection contact, you must complete these tasks:

  • Connect your device to Garmin Drive™ (Pairing Your Phone and Headset).

  • Select Settings > Wireless Networks, and verify the Phone calls option is enabled for your phone.

The device must have access to the Garmin Drive app and to your smartphone phone book during the incident contact setup. If you do not want to use your device for hands-free calling, you can disable the Phone calls option after the incident contact setup is complete.

  1. Select Settings > Driver Assistance > Incident Notification > Continue.

    A list of your smartphone contacts appears.

  2. Select a contact, and select Next.
  3. Verify the contact's phone number, and select Next.
  4. Enter your name or nickname, and select Done.
  5. Review the sample incident message, and select Next.
  6. Follow the on-screen instructions to inform your contact that you have added them as an incident contact.
    NOTE: The incident notification message includes the name or nickname you entered, but it is not sent from your phone number. The message is sent using a third-party service, and you should inform your incident contact that the incident message will come from an unknown number.
  7. Select OK.
  8. Review the information, and select Save.
GUID-E024D22C-EA17-40B3-A63F-E9535D86014B v9
October 2023
© 2021 Garmin Ltd.