The step counts on my watch and my Garmin Connect account don't match

The step count on your Garmin Connect™ account updates when you sync your watch.

  1. Select an option:
  2. Wait while your data syncs.

    Syncing can take several minutes.

    NOTE: Refreshing the Garmin Connect app or the Garmin Express application does not sync your data or update your step count.
GUID-C3D54BBE-3966-4DA1-B60C-AD69DA5CC163 v2
October 2025