The Tacx Training app will not connect to my trainer

If the Tacx® Training app will not connect to your trainer, you can try these tips.

  • Turn off your phone, and turn it back on again.
  • Turn off Bluetooth® technology on your phone, and turn it back on again.
  • Disconnect the trainer's power cable, and connect it again.
  • Ensure the trainer is not connected to another device or app.
  • Update the Tacx Training app to the latest version.
  • If you bought a new phone, remove your trainer from the Tacx Training app on the phone you intend to stop using.
GUID-20BEF28B-CD66-4AFB-91A3-D649D4EF8E23 v1
December 2023