My phone will not connect to the device
If your phone will not connect to the device, you can try these tips.
- Turn off your phone and your device, and turn them back on again.
- Enable Bluetooth® technology on your phone.
- Update the Garmin Connect™ app to the latest version.
- Remove your device from the Garmin Connect app and the Bluetooth settings on your phone to retry the pairing process.
- If you bought a new phone, remove your device from the Garmin Connect app on the phone you intend to stop using.
- Bring your phone within 10 m (33 ft.) of the device.
- On your phone, open the Garmin Connect app, select , and select to enter pairing mode.
- Swipe down on the home screen to view the status widget, and select to manually enter pairing mode.
Parent Topic: Troubleshooting