My phone will not connect to the device

If your phone will not connect to the device, you can try these tips.

  • Turn off your phone and your device, and turn them back on again.
  • Enable Bluetooth® technology on your phone.
  • Update the Garmin Connect™ app to the latest version.
  • Remove your device from the Garmin Connect app and the Bluetooth settings on your phone to retry the pairing process.
  • If you bought a new phone, remove your device from the Garmin Connect app on the phone you intend to stop using.
  • Bring your phone within 10 m (33 ft.) of the device.
  • On your phone, open the Garmin Connect app, select Menu symbol, and select Garmin Devices > Add Device to enter pairing mode.
  • Swipe down on the home screen to view the settings widget, and select Phone > Pair Smartphone to manually enter pairing mode.
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September 2024