My memory card has degraded and needs to be replaced

All microSD® memory cards wear out after they are overwritten a large number of times. Because the dash camera records continuously, you should replace the memory card periodically (Installing the Dash Camera Memory Card). Your device detects memory card errors automatically and alerts you when it is time to replace your memory card.

You can take these actions to help extend the useful life of the memory card.

  • Turn off the device when your vehicle is not in use.

    If your device is not connected to an ignition-switched vehicle power outlet, you should turn off the device when your vehicle is not in use to prevent the dash camera from recording unneeded footage.

  • Transfer saved video footage to a computer.

    The memory card lasts longer when more free space is available on the card.

  • Use a high-quality memory card with a speed rating of class 10 or higher.

    Purchase your replacement memory card from a high-quality manufacturer and a reputable vendor.

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