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The step counts on my device and my Garmin Connect account do not match

The step count on your Garmin Connect™ account updates when you sync your device.

  1. Sync your step count with the Garmin Connect app (Syncing Your Data with the Garmin Connect App).
  2. Wait while the device syncs your data.

    Syncing can take several minutes.

    NOTE: Refreshing the Garmin Connect app does not sync your data or update your step count.
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