SiriusXM Troubleshooting
Advisory |
Description |
Resolutions |
---|---|---|
Check Antenna |
The radio has detected a fault with the SiriusXM® antenna. The antenna cable may be disconnected or damaged. |
|
Check Tuner |
The stereo is having difficulty communicating with the SiriusXM Connect Vehicle Tuner. The tuner may be disconnected or damaged. |
Verify the SiriusXM Connect Vehicle Tuner cable is connected securely to the stereo. |
No Signal |
The SiriusXM Connect Vehicle Tuner is having difficulty receiving the SiriusXM satellite signal. |
|
Subscription Updated |
The radio has detected a change in your SiriusXM subscription status. |
|
Channel Not Available |
The channel you requested is not a valid SiriusXM channel, or the channel that you were listening to is no longer available. You may see this message briefly the first time you connect a new SiriusXM Connect Vehicle Tuner. |
Go to www.siriusxm.com for more information about the SiriusXM channel lineup. |
Channel Not Subscribed |
The channel you requested is not included in your SiriusXM subscription package, or the channel you were listening to is no longer included in your SiriusXM subscription package. |
Go to www.siriusxm.com or call 866-635-2349 for more information about your subscription package or to subscribe to the channel. |
Channel Locked |
The channel you requested is locked by the parental control feature. |
Refer to the parental control section in the owner's manual to unlock channels. |