My music cuts out or my headphones won't stay connected
When using a MARQ® watch connected to Bluetooth® headphones, the signal is strongest when there is a direct line of sight between the watch and the antenna on the headphones.
-
If the signal passes through your body, you may experience signal loss or your headphones may become disconnected.
-
If you wear your MARQ watch on your left wrist, you should make sure the headphone's Bluetooth antenna is on your left ear.
-
Since headphones vary by model, you can try wearing the watch on your other wrist.
-
If you are using metal or leather watch bands, you can switch to silicone watch bands to improve signal strength.
Parent Topic: Troubleshooting