Activating a SiriusXM Subscription

Before you can activate the SiriusXM® subscription, you must have the Radio ID (Locating a SiriusXM Radio ID).

  1. With the SiriusXM source selected, tune to channel 1.

    You should be able to hear the preview channel. If not, check the SiriusXM Connect Tuner and antenna installation and connections, and try again.

  2. Tune to channel 0 to locate the Radio ID.
  3. Contact SiriusXM listener care by phone at (866) 635-2349 or go to www.siriusxm.com/activatenow to subscribe in the United States. Contact SiriusXM by phone at (877) 438-9677 or go to www.siriusxm.ca/activatexm to subscribe in Canada.
  4. Provide the Radio ID.

    The activation process usually takes 10 to 15 minutes, but can take up to an hour. For the SiriusXM Connect Tuner to receive the activation message, it must be turned on and receiving the SiriusXM signal.

  5. If the service is not activated within the hour, go to http://care.siriusxm.com/refresh or contact SiriusXM by phone at 1-855-MYREFRESH (697-3373).
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