These error symbols may appear on the device screen to indicate a problem with the device or the device connections.

Poor GPS reception

The device has not acquired GPS satellites and cannot determine your location.

Go to an open area and verify the device has a clear view of the sky through the windshield (Acquiring GPS Signals).

Smartphone is not connected

The device is not connected to your smartphone.

Verify Bluetooth^® technology is enabled on your smartphone and the device is paired with your smartphone (Pairing with Your Smartphone).

Garmin Drive™ app is not connected

The device has established a Bluetooth connection to your smartphone, but it cannot connect to the Garmin Drive app.

On your smartphone, open the Garmin Drive app.

No internet connection

The device is connected to the Garmin Drive app, but no internet connection is available.

Verify your smartphone is receiving a mobile data or Wi‑Fi^® signal with access to the internet.

High device temperature

The device temperature is too high, and the device cannot operate.

• Move the device to a cooler location, and allow it to cool down before operating it.

• Avoid leaving the device in direct sunlight when your vehicle is parked.