My phone will not connect to the device

If your phone will not connect to the device, you can try these tips.

  • Turn off your smartphone and your device, and turn them back on again.
  • Enable Bluetooth® technology on your smartphone.
  • Update the Garmin Connect™ app to the latest version.
  • Remove your device from the Garmin Connect app and the Bluetooth settings on your smartphone to retry the pairing process.
  • If you bought a new smartphone, remove your device from the Garmin Connect app on the smartphone you intend to stop using.
  • Bring your smartphone within 10 m (33 ft.) of the device.
  • On your smartphone, open the Garmin Connect app, select Menu symbol or Menu symbol, and select Garmin Devices > Add Device to enter pairing mode.
  • Select UP > Menu symbol > Phone > Pair Phone.
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