Each Garmin Explore™ user account has an assigned user role.

Account Admin

The main administrative users, able to create and manage groups of regular users. The account administrators are the main points of contact and have access to set up billing information, devices, users, and organization-wide settings. Your organization must set up and verify an administrator account before you can set up additional users or devices. Some user features work differently for administrator accounts. Administrators should refer to the Administrator Account Features section of the manual for more information about setting up your organization and using features unique to administrator accounts (Administrator Features).

Group Admin

Group admins have access to create and edit users within their group, configure device settings on a group or user level, set passwords for users within their group, adjust emergency contacts for a group, have an assigned device, and see a map view and chat window for their group. This role is created by an account admin

Billing Admin

Billing admins have access to add or change a payment method, make a payment on the account, view invoices, pull usage data for plans, add a PO number, and edit billing address and contact information. This role is created by an account admin.

User

Users have access to features of the Garmin Explore website, messaging features, and the devices set up and assigned to them by an administrator. An administrator with an assigned device also has access to user features, but has access to more options than a standard user account. If necessary, an administrator can restrict user access to the Garmin Explore website. This role is created by an account admin.