Incident Detection
Incident detection is a supplemental feature primarily designed for road use. Incident detection should not be relied on as a primary method to obtain emergency assistance. The Garmin Connect™ Mobile app does not contact emergency services on your behalf.
When an incident is detected by your Edge® device with GPS enabled, the Garmin Connect Mobile app can send an automated text message and email with your name and GPS location to your emergency contacts.
A message appears on your device and paired smartphone indicating your contacts will be informed after 30 seconds have elapsed. If assistance is not needed, you can cancel the automated emergency message.
Before you can enable incident detection on your device, you must set up emergency contact information in the Garmin Connect Mobile app. Your paired smartphone must be equipped with a data plan and be in an area of network coverage where data is available. Your emergency contacts must be able to receive text messages (standard text messaging rates may apply).
- Setting Up Incident Detection
- Setting Up Rider Information and Emergency Contacts
- Turning Incident Detection On and Off
- Viewing Your Emergency Contacts
- Cancelling an Automated Message
- Sending a Status Update After an Incident