Resetting the Device
If the device stops responding, you may need to reset it. This does not erase any of your data or settings.
Hold 
for 10 seconds.
for 10 seconds.
The device resets and turns on.
If the device stops responding, you may need to reset it. This does not erase any of your data or settings.
for 10 seconds.
The device resets and turns on.