The adapter did not receive power, or was not fully functional, for a period of time. At least 30 minutes of driving time may not have been correctly recorded across all drivers over the past 24 hours.

1. Check the vehicle diagnostic port connections.

2. Verify the adapter is firmly plugged into the vehicle diagnostic port.

3. Review all affected driver logs for missing or incorrect data.

The adapter failed to synchronize with the vehicle engine computer to record required engine data for driver logs. At least 30 minutes of inaccurate data may have been recorded across all drivers over the past 24 hours.

1. Check the vehicle diagnostic port connections.

2. Verify the adapter is firmly plugged into the vehicle diagnostic port.

3. Review all affected driver logs for missing or incorrect data.

The Garmin eLog™ system failed to accurately verify the calendar date or time of day required for driver logs.

1. Verify the adapter is firmly plugged into the vehicle diagnostic port.

2. Check the Bluetooth^® settings on the device running the Garmin eLog app, and verify the device and the adapter are connected.

3. Check the date and time settings on the device running the Garmin eLog app.

4. Review all affected driver logs for missing or incorrect data.

The Garmin eLog system failed to acquire valid location positions required for driver logs. At least 60 minutes of inaccurate data may have been recorded across all drivers over the past 24 hours.

1. Verify the Garmin eLog app is running and a driver is logged in when driving the vehicle.

2. Check the Bluetooth settings on the device running the Garmin eLog app, and verify the device and the adapter are connected.

3. Check the GPS settings on the device running the Garmin eLog app, and verify the device settings allow location positions to be shared with the Garmin eLog app.

4. Review all affected driver logs for missing or incorrect data.

The Garmin eLog system has reached the maximum storage capacity for driver logs and cannot store or retrieve more logs.

1. Create a RODS report for each driver for record keeping (Exporting and Saving a Record of Duty Status (RODS) Report).

2. Log in as an administrator.

3. Back up the system data (Backing Up Data).

4. Remove unneeded files from the storage of the device running the Garmin eLog app.

Multiple failures occurred with the method for transferring roadside inspection reports.

Perform the following actions:

1. Check the Bluetooth settings on the device running the Garmin eLog app, and verify the device and the adapter are connected.

2. Verify all USB storage devices used to transfer roadside inspection reports are operating correctly and are formatted using the FAT32 file system.

3. If you have not performed a data backup within the previous seven days, back up your recorded Garmin eLog data to a USB storage device.

A serious error occurred attempting to update the adapter firmware. Contact Garmin^® customer support for further help.

Outdated adapter firmware may not maintain compliance. Garmin recommends keeping paper logs until the adapter firmware is successfully updated.