The adapter did not receive power, or was not fully functional, for a period of time.

1. Check the vehicle diagnostic port connections.

2. Verify the adapter is firmly plugged into the vehicle diagnostic port.

3. Review all affected driver logs for missing or incorrect data.

The adapter failed to synchronize with the vehicle engine computer to record required engine data for driver logs.

1. Check the vehicle diagnostic port connections.

2. Verify the adapter is firmly plugged into the vehicle diagnostic port.

3. Review all affected driver logs for missing or incorrect data.

The Garmin eLog™ system failed to obtain one or more required data elements when recording driver logs.

1. Check the vehicle diagnostic port connections.

2. Verify the adapter is firmly plugged into the vehicle diagnostic port.

3. Check the Bluetooth^® settings on the device running the Garmin eLog app, and verify the device and the adapter are connected.

4. Check the GPS settings on the device running the Garmin eLog app, and verify the device settings allow location positions to be shared with the Garmin eLog app.

5. Review all affected driver logs for missing or incorrect data.

A failure occurred with the method for transferring roadside inspection reports.

Perform the following actions:

1. Check the Bluetooth settings on the device running the Garmin eLog app, and verify the device and the adapter are connected.

2. Verify all USB storage devices used to transfer roadside inspection reports are operating correctly.

3. If you have not performed a data backup within the previous seven days, back up your recorded Garmin eLog data to a USB storage device.

At least 30 minutes of unidentified driving was recorded within the current 24 hour period, and over the previous 7 days.

• Drivers: Review and claim the unidentified driving time.

• Administrator: Review and assign the unidentified driving time to the respective drivers.