My video recordings are choppy or incomplete
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For the best camera and video results, use a high-quality memory card with a speed rating of class
10 or higher.
A slower memory card may not record video quickly enough.
- If you are viewing videos on your smartphone using a wireless connection to the camera, try viewing them in another location with less wireless interference, or try transferring videos to the smartphone (Trimming and Exporting a Video).
- Transfer important recordings to a computer or smartphone, and format the memory card (Formatting the Memory Card).
- If the device displays a memory card error alert, first try formatting the memory card (Formatting the Memory Card) and then, if necessary, replace the memory card (Installing a Memory Card).
- Update your device to the latest software (Product Updates).