The step counts on my device and my Garmin Connect account don't match

The step count on your Garmin Connect™ account updates when you synchronize your device.

  1. Select an option:
  2. Wait while the device synchronizes your data.

    Synchronizing can take several minutes.

    NOTE: Refreshing the Garmin Connect Mobile app or the Garmin Connect application does not synchronize your data or update your step count.
Copyright © Garmin. All rights reserved.GUID-ECA243A1-69AF-4270-B1F5-E51E77E9EBC9 v4