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My device does not seem to be active

When the device is active, the selected mode LED flashes only when the device detects a bark, or you press the button.

  • Verify the collar is turned on (Turning On the Dog Collar Device).
  • Verify in the Garmin Canine™ app that the battery is not low.
  • Remove the device from the dog, and press the mode button.

    The device flashes the current battery status. If the LED is red, or the device does not respond, charge the device (Charging the Dog Collar Device).

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