Initiating an SOS Rescue

You can initiate an SOS rescue with the device turned on or off if the device has battery power.

  1. Lift the protective cap Callout number 1 from the SOS button Callout number 2.

    Close up view of the SOS button and protective cap with callouts
  2. Press and hold the SOS button.
  3. Wait for the SOS countdown.

    The device sends a default message to the emergency response service with details about your location.

  4. Reply to the confirmation message from the emergency response service.

    Your reply lets the emergency response service know that you are capable of interacting with them during the rescue. If you do not reply, the emergency response service will still initiate a rescue.

For the first 10 minutes of your rescue, an updated location is sent to the emergency response service every minute. To conserve battery power after the first 10 minutes, an updated location is sent every 10 minutes.

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October 2024