My watch will not charge wirelessly
If your watch will not charge when connected to a Qi® certified charging pad (not included), you can try these tips.
- Verify the charging pad is Qi certified and compatible with your watch. Upright charging stands and automotive wireless chargers may not be compatible with your watch.
- Ensure the watch is properly aligned with the charging pad coil.
- If the charging pad has multiple charging coils, align the watch with the primary coil as indicated by the markings or the manufacturer documentation. If the primary coil does not charge the watch, try each of the other coils.
- Remove the watch from the charging pad for at least three seconds, and replace it on the charging pad slowly to establish a connection.
- After removing the watch from the charging pad, unplug the charging pad from its power source for several seconds, and reconnect it.
- Avoid using the charging pad in a hot environment or in direct sunlight.
If your watch is still unable to charge, you may need to use a different Qi certified charging pad. For more information about wireless charging, go to www.garmin.com/wirelesscharging.