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Requesting Assistance

NOTE: Your paired phone must be equipped with a data plan and be in an area of network coverage where data is available.
Before you can request assistance, you must set up emergency contacts (Adding Emergency Contacts). Your emergency contacts must be able to receive emails or text messages (standard text messaging rates may apply).
  1. Hold Letter A symbol.
  2. When you feel three vibrations, release the button to activate the assistance feature.

    The countdown screen appears.

  3. If necessary, select an option before the countdown is complete:

    • To send a customized message with your request, select Text message symbol.

    • To cancel the message, select X symbol.

GUID-C3225F6F-DF15-4404-9E20-05C4FDCD1207 v4
September 2023
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