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The remote control does not update as part of a Garmin network update

If you are attempting to update a remote control using a Garmin® chartplotter on a network, and the remote control software update does not complete successfully, perform these steps.

  • Make sure that the remote control you want to update over the network is using software verison 6.20 or later. If any connected remote controls are using an earlier software version, you must update it individually using a USB flash drive or the Fusion® app before it can be included in a network update.
    NOTE: If you are initiating the software update from a Fusion stereo, it must be using software version 6.40 or later.
  • If the network update fails the first time, try it again before further troubleshooting.
  • Try disconnecting any Bluetooth® devices, and try the update again.
  • Make sure the remote control is connected properly to the to the Garmin chartplotter using an Ethernet cable.
  • If your network contains both a Garmin BlueNet™ chartplotter and legacy Garmin Marine Network devices, make sure the remote control is connected to either the Garmin BlueNet chartplotter or a Garmin BlueNet 20 switch. See garmin.com/manuals/bluenet for more information.
  • Make sure that all stereos and remote controls connected to the network are set to GARMIN MARINE NETWORK as the network type.
  • Make sure that all the stereos connected to the network are set to WI-FI OFF.
  • If you cannot change the network type or set WI-FI OFF, reset the network settings on the remote control or stereo (Resetting Network Settings).
GUID-BA6558B2-CE05-4971-B868-B34458D147CF v8
January 2025
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