The step counts on my watch and my Garmin Connect account don't match

The step count on your Garmin Connect™ account updates when you sync your watch.

  1. Select an option:
  2. Wait while your data syncs.

    Syncing can take several minutes.

    NOTE: Refreshing the Garmin Connect app or the Garmin Express application does not sync your data or update your step count.
GUID-B613EA0B-EFB7-451C-BA10-DB9EE5A990BF v1
September 2025