Network Troubleshooting

If you cannot see or connect to Fusion PartyBus™ devices on the network, perform these steps.

  • Verify that all Fusion PartyBus devices, network switches, routers, and wireless access points are connected to the network and turned on.
  • Verify that wireless Fusion PartyBus devices are connected to a wireless router or wireless access point on the network.
    NOTE: Wired connections are more reliable than wireless connections. If possible, you should connect devices to the network using an Ethernet cable.
  • Verify that only one device, either a stereo or a router, is configured as a DHCP server.
  • Change the channel on your router or wireless access point to test for and correct interference.

    You may experience wireless interference if there are many nearby wireless access points.

  • Disconnect Bluetooth® devices to test for and correct interference.

    Connecting a Bluetooth device to a stereo configured as a wireless access point or client may reduce wireless performance.

  • If you are experiencing trouble connecting, make sure your router supports 2.4 GHz band connections.

    When connecting to a wireless router, this device is compatible with only 2.4 GHz band connections, and cannot connect to a 5 GHz band.

  • If you configured static IP addresses, verify that every device has a unique IP address, that the first three sets of numbers in the IP addresses match, and that the subnet masks on every device are identical.
  • If you have made configuration changes that might be causing networking issues, reset all network settings to the factory default values.
GUID-AA746CCF-6D74-481B-AE87-1EA928679A4A v10
September 2024