Network Troubleshooting
If you cannot see or connect to Fusion Apollo™ devices on the network, perform these steps.
- Verify that all Fusion Apollo stereos, remote controls, network switches, routers, and wireless access points are connected to the network and turned on.
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Verify that wireless
Fusion Apollo devices are connected to a wireless router or wireless access point on the network.
NOTE: Wired connections are more reliable than wireless connections. If possible, you should connect devices to the network using an Ethernet cable.
- Verify that only one device, either a stereo or a router, is configured as a DHCP server. If you are connected to a Garmin® chartplotter using a wired Garmin BlueNet™ or Garmin Marine Network connection, it acts as the DHCP server for the network and no connected stereo should be configured as a DHCP server.
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Change the channel on your router or wireless access point to test for and correct interference.
You may experience wireless interference if there are many nearby wireless access points.
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Disconnect
Bluetooth® devices to test for and correct interference.
Connecting a Bluetooth device to a stereo configured as a wireless access point or client may reduce wireless performance.
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If you are experiencing trouble connecting, make sure your router supports 2.4 GHz band connections.
When connecting to a wireless router, this device is compatible with only 2.4 GHz band connections, and cannot connect to a 5 GHz band.
- If you configured static IP addresses, verify that every device has a unique IP address, that the first three sets of numbers in the IP addresses match, and that the subnet masks on every device are identical.
- If you have made configuration changes that might be causing networking issues, reset all network settings to the factory default values.
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If you connected the
Fusion Apollo device to a
Garmin chartplotter using a wired
Garmin BlueNet or
Garmin Marine Network connection, the network settings on the device should change automatically to
GARMIN MARINE NETWORK.
If the network settings do not change as expected, reset the network settings on the device (Resetting Network Settings).