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Canceling an SOS Request

If you no longer need assistance, you can cancel an SOS request after it is sent to the emergency response service.

  1. Lift the protective cap, and hold the SOS button.
  2. Select Cancel SOS.
  3. When prompted to confirm your cancellation request, select Cancel SOS.

    Your device transmits the cancellation request. When you receive a confirmation message from the emergency response service, the device returns to normal operation.

GUID-AA041605-DE53-4A18-B076-5DCB8D4F9007 v3
October 2024
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