The stereo is not finding my connected Apple device
-
Make sure your Apple® device supports Interface
Accessory Protocol 2 (iAP2).
NOTE: This stereo is not compatible with iAP1 devices.
- Make sure you have the latest version of iTunes® and the latest operating software on your Apple device.
- Make sure you have the latest version of the Garmin® Audio app on your Apple device.
- Try rotating and re-inserting the USB-C cable into the stereo.
- Try using a different cable, preferably an Apple OEM cable.
- If you are using a USB-A to USB-C adapter, try using a different adapter.
-
Reset the
Apple device.
Go to apple.com for more information.
- Contact your JL Audio® dealer, or go to support.garmin.com.