Requesting Assistance

CAUTION

Assistance is a supplemental feature and should not be relied upon as a primary method to obtain emergency assistance. The Garmin Connect™ app does not contact emergency services on your behalf.

NOTICE

Before you can request assistance, you must set up assistance contacts in the Garmin Connect app (Adding Assistance Contacts). If your watch is not a fēnix® 9 Pro - inReach® watch with an active inReach service plan, your paired phone must be equipped with a data plan and be in an area of network coverage where data is available. Your assistance contacts must be able to receive emails or text messages (standard text messaging rates may apply).

  1. Select an option:
    • On a fēnix 9/9 Pro or fēnix 9 Pro - inReach watch without an inReach service plan, hold Upper-left button for five seconds.

    • On a fēnix 9 Pro - inReach watch with an active inReach service plan, hold Upper-left button, and select Assistance.

    The watch vibrates when the assistance feature is activated.

  2. Wait for the countdown timer.

    The watch sends a message to your assistance contacts.

    TIP: Before the countdown is complete, you can hold any button to cancel the message.
GUID-708A8F4D-9A78-49CF-9528-DE109BBCC472 v1
August 2026