While the Garmin DriveSmart™ device is turned on and the microphones are not muted, the device continuously listens for you to say OK, Garmin or Alexa to start a request. The device itself does not record or store any audio data. After you start a voice request, the audio data of your request is sent to the Garmin Drive™ app or the Amazon Alexa app for processing. You can view a record of your processed Alexa requests in the Amazon Alexa app.

If you want to prevent the device from hearing any audio, you can mute the microphones by holding the voice key for two seconds (Muting the Microphones).