My music cuts out or my headphones won't stay connected

When using a MARQ® Athlete watch connected to Bluetooth® headphones, the signal is strongest when there is a direct line of sight between the watch and the antenna on the headphones.

  • If the signal passes through your body, you may experience signal loss or your headphones may become disconnected.

  • If you wear your MARQ Athlete watch on your left wrist, you should make sure the headphone's Bluetooth antenna is on your left ear.

  • Since headphones vary by model, you can try wearing the watch on your other wrist.

  • If you are using metal or leather watch bands, you can switch to silicone watch bands to improve signal strength.

GUID-69467D38-DE67-4A49-A78A-F7C809EFF8B5 v6
March 2024