SiriusXM Troubleshooting
| Advisory | Description | Resolutions |
|---|---|---|
| Check Antenna | The radio has detected a fault with the SiriusXM® antenna. The antenna cable may be disconnected or damaged. |
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| Check Tuner | The stereo is having difficulty communicating with the SiriusXM Connect Vehicle Tuner. The tuner may be disconnected or damaged. | Verify the SiriusXM Connect Vehicle Tuner cable is connected securely to the stereo. |
| No Signal | The SiriusXM Connect Vehicle Tuner is having difficulty receiving the SiriusXM satellite signal. |
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| Subscription Updated | The radio has detected a change in your SiriusXM subscription status. |
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| Channel Not Available | The channel you requested is not a valid SiriusXM channel, or the channel that you were listening to is no longer available. You may see this message briefly the first time you connect a new SiriusXM Connect Vehicle Tuner. | Go to www.siriusxm.com for more information about the SiriusXM channel lineup. |
| Channel Not Subscribed | The channel you requested is not included in your SiriusXM subscription package, or the channel you were listening to is no longer included in your SiriusXM subscription package. | Go to www.siriusxm.com or call 866-635-2349 for more information about your subscription package or to subscribe to the channel. |
| Channel Locked | The channel you requested is locked by the parental control feature. | Refer to the parental control section in the owner's manual to unlock channels. |