My music cuts out or my headphones do not stay connected

When using a Venu Sq Music device connected to headphones using Bluetooth technology, the signal is strongest when there is a direct line of sight between the device and the antenna on the headphones.

• If the signal passes through your body, you may experience signal loss or your headphones may become disconnected.
• It is recommended to wear your headphones with the antenna on the same side of your body as your Venu Sq Music device.
• Since headphones vary by model, you can try moving the watch to your other wrist.