The step counts on my device and my Garmin Connect account don’t match

The step count on your Garmin Connect account updates when you sync your device.

1. Select an option:
   • Sync your step count with the Garmin Express application ().
   • Sync your step count with the Garmin Connect app ().
2. Wait while the device syncs your data.

Syncing can take several minutes.

NOTE: Refreshing the Garmin Connect app or the Garmin Express application does not sync your data or update your step count.